**NOTE: If you are trying to install an HDD for the VMAX® A1 Plus model option that does NOT include a local storage HDD ( DW-VA1P16 , DW-VA1P8 , DW-VA1P4 ),. In the event of an issue, the recording unit can be troubleshot to resolve most recording problems. 1. Complexity: Medium to High. Digital Watchdog DW-VF16500G VMAX-FLEX 16ch Hexaplex. It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. Press QR icon next to the Host field. SSF footage file that you want to use, then click the Pause button on the toolbar. By default, multiple Digital Watchdog VMAX products installs with default user. From the HDD Menu, check the Capacity and Free Space of the hard drive. Replace the four screws at the back panel of the DVR to secure the top. Get help from Digital Watchdog’s Technical Support professionals. Digital Watchdog engineering has discovered an issue where the VMAX ® A1 Plus™ is prevented from communicating with our Pathfinder (P2P) service in a timely manner. Complexity: Medium to High. The target url is a user manual for the VMAX® IP Plus™ NVR, a standalone network video recorder that supports up to 4K IP cameras and offers CCIP™ system encryption. 2020 Customer Webinar Recording: VMAX® A1 Plus™ DVR and VMAX® IP Plus™ NVR Pro Tips and Tricks June 11, 2020 Customer Webinar. 168. 1MP cameras@30fps (1080P) up to 5MP, ONVIF, 8 port PoE switch built in, HDMI, VGA, 4 Sensor Input, 1 Relay Output, 1ch Audio Output, Pathfinder Auto Port Forwarding, Event Notifications via Email, Automatic Device Discovery, Pivot Central. Quickly find and download. Right-click in the Live View area, then select “Menu”. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. 24, 2023. Technical support and maintenance services are available. It is suspected that this may be caused by the DVR system’s function. Audio1 = Audio-In RCA Port 1) Use 2-Way Audio – enable. The new remote viewer with a user-friendly Graphic User Interface allows remote control of Digital Watchdog’s new VMAX Plus™ NVR/DVR. * Always back up the database and license key information before upgrading to newer build or. 2. Knowledge Base. The Setup Menu will display. However, cameras that are sold in a ‘bundled system’ may not function properly as they are intended to be used. 0. from an Internet connection. Summary of Contents for Digital Watchdog VMAX A1 Plus DW-VA1P41T. My Watchdog. Please note that the number of ports available may differ based on the model. 83-v5. 3. Supported/Affected Devices. Download the recovery firmware files from the link above. Analog to ip signal converter; 4ch network video server (73 pages)Part 1 – Physical Connections. 168. Instead, connect the PoE switch to the router,. DVR Digital Watchdog VMAX User Manual. 1. Setting Up Email Notifications for VMAX A1 Plus and VMAX A1 G4-----Affected Roles: All Users. Disabling Illegal Login Lock On Hikvision Cameras. Supported / Affected Devices: VMAX® A1 Plus Series . Learn how to use the H. 1. First Generation VMAX® IP Plus Series (Discontinued/Replaced) (S/N begins with “VP”) Last Firmware Version – v1. To enable Pathfinder: At the VMAX® A1, log in as the Administrator. * Live. Download it for free and get started with your security system. By forwarding ports. Listen. 9ch w/4 PoE 12ch w/8 PoE 16ch w/16 PoE DW-VP9P DW-VP12P DW-VP16P DW-VP92T4P DW-VP123T8P DW-VP163T16PPush notifications for DVRs running this firmware is available only with the DW VMAX Plus app. This will make the upcoming steps easier. 446. 3. 45: 12/28/2015:. DW®. Activating Pathfinder. Each NVR can support up to 16 remote connections and share a maximum of 64 channels simultaneously. Launch the VMAX Plus mobile application, then select your site and establish a Live connection with the NVR. VMAX® A1 G4™ SERIES DVRS. Click the Upgrade button, located next to the current firmware Version. net or dwddns2. 0. Quickly find and download information about our products, including manuals and documentation to install and get the most from your. Supported/Affected Devices. 3. DVR Digital Watchdog VMAX HD User Manual. Get help from Digital Watchdog’s Technical Support professionals. Login. From the HDD Menu, check the Capacity and Free Space of the hard drive. DW® Logo Merchandise. of Internet connection status. Case Studies. Summary of Contents for Digital Watchdog VMAX A1 G4 DW-VA1G44. This DVR features one HDD bay and comes. 1. VMAX Series (960H) VMAX A1 Series (2. 160 and a Gateway Address of 192. Changing to your DW Spectrum® Mobile application, tap on the Connect to Another Server button. Quickly find and download information about our products, including manuals and documentation to install and get the most. 0. DW Spectrum ® addresses all the primary limitations of managing enterprise-level HD video while boasting the industry’s lowest total cost of deployment and ownership. This feature enables the analog Star-Light Plus™ camera to automatically change between color images during daylight or well-lit situations, then switch to a monochrome (black & white) image during night or low-light. 2. Choose from either dwddns. VMAX Flex 4- and 8-Channel Firmware v3. Complexity: Medium. Digital Watchdog has a lot to share about the latest version of their dynamic DW Spectrum® IPVMS, new MEGApix® CaaS edge cameras powered by DW Spectrum® IPVM. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. 17605. Otherwise, please contact Digital Watchdog Technical Support for further assistance. DW-VP16xT16P. 32 MB: Download:. T. DW® | Complete Video Surveillance Solutions. digital-watchdog. PDF manual · 72 pages English. 9 * Digital Watchdog DW-VMAX480D 16 2. Connecting To A Site. Before testing the NIC of the standalone unit, make sure that the issue is not being caused by network errors such as blocked ports or IP address conflicts. 168. 160 and Gateway – 192. At the DVR itself, log in as an Admin, right-click with your mouse, and select Menu > Network > Network. Networks are typically. Staff Login. (VMAX A1 Plus)** ----- **Affected Roles: **All Users **Related Digital Watchdog VMS Apps:** Web Viewer **Comple… Setup. Use the following flowchart to troubleshoot DDNS connection issues. DW® Logo Merchandise. 2. In the Setup Menu, Select Network, then select the Network menu. First Generation VMAX® A1 Series (S/N begins with “VAH”) (Firmware begins with 7. Staff Login. Please note that. 0. 264 linux embedded dvr (74 pages)Digital Watchdog DW-VG494T4P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, with 4TB Hard Drive Included. An RTSP URL can be utilized to connect a device, such as a VMAX recording unit or a compressor, to a DW Spectrum Server if the device is unable to be added through an ONVIF protocol. Testimonials. VMAX ® IP Plus™ 6 1. Customer Login. However, cameras that are sold in a ‘bundled system’ may not function properly as they are. 0. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Last Edit: March 3, 2021----- Live Stream Latency. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Flowchart: Troubleshooting Recording Errors For the VMAX A1 Series-----Affected Roles: Administrators. 1. Stream (primary stream). The VMAX A1 Series DVR archives and stores camera video to its local hard drive as cameras stream video. Note: If you have completed the WAN Setup section of Network Setup For A VMAX A1 Plus, the use of a DDNS address. Learn how to use the H. DVR Digital Watchdog VMAX A1 Plus DW-VA1P41T Quick Start Manual. This article will outline the information required for a Password Reset Form. 4. Hd over coax dvrs (2 pages) DVR Digital Watchdog HDF1212E User Manual. DW Blackjack Servers. Get help from Digital Watchdog’s Technical Support professionals. exe-v1. 0. 168. The new standalone recorders are NDAA and TAA compliant , offer 16 - channel PoE+ built-in and support up to 4K resolution . It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. Your computer can only have one Cox Business Security Solutions app. (127 pages) DVR Digital Watchdog VMAX A1 G4 DW-VA1G44 Quick Start Manual. Troubleshooting. Related Digital Watchdog VMS Apps: C3™ CMS, VMAX Web Viewer. Follow these details to prevent material damage or personal injury. Complete the form below and a DW® representative will be in touch. Real time 950h recordict vmax960h (157 pages) DVR Digital Watchdog VMAX480 User Manual. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. If you include the incorrect version or more than one version on the USB, the. This model can be identified by the part number on the sticker, starting with “DW-VMAX”. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. 52. Replace the four screws at the back panel of the NVR to secure the top cover. The following information is the default Network and System settings of the VMAX A1 Plus: Local IP Address: 192. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. 4 Questions. Get help from Digital Watchdog’s Technical Support professionals. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. Click the “Get Stream” button, then click the “Setup” button for the REC. 2. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. H. 4. Note:It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. Stream Bitrate setting to be between 3000~5000 Kbps, then click the “Apply” button. Case Studies. Launch the VMAX Plus mobile application. My Watchdog. Digital Watchdog will not be liable for the loss of data or consequential damages (including without limitation, damage to recording media) resulting from this process. Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire. Buy Digital Watchdog VMAX A1 Universal HD 960H 32-Channel DVR with 8TB HDD featuring Record from and Manage Up to 32 Cameras, Up to 960H Recording Resolution, 8TB HDD Storage, Expandable Up to. 0. DW Spectrum Support and Troubleshooting. This simplifies the requirements needed to adjust camera settings and to control PTZ cameras directly from the DVR or from a. Product Calculator Determine the necessary bandwidth and storage you need to operate our products. To set up Email Notifications for a VMAX® DVR: If you have not already logged in to the unit as the Administrator, at the recording unit, right-click with the mouse and enter the User ID and Password of the Administrator profile to log in. Affected Model Numbers: VMAX A1 Plus DVRs (DW-VA1P4xT, DW-VA1P8xT, DW-VA1P16xT) New Firmware Version: v1. Extract the contents of the downloaded folder. Select Server Settings. com digital-watchdog. 1. See the product’s specifications at the end of this manual for more information. VMAX IP Plus Network Troubleshooting. Press Releases. DW® Logo Merchandise. 168. 0. Click the Save button to apply the change. 0. VMAX® A1 PLUS™ SERIES DVRS. Next, click on “Network” and select the. RTSP provides a live video stream for live streaming applications between DW VMAX® G4 recorders and third-party software applications. Stream (primary stream). 1. 264 digital video recorder (123 pages) DVR Digital Watchdog VMAX User Manual (64 pages) DVR Digital Watchdog VMAXD1 16 User Manual. 75 MB. com Attention: This document is intended to serve as a quick reference for the initial setup. 1. The camera will capture the QR code automaticallyDigital Watchdog DW-EN4K16. 2. Get help from Digital Watchdog’s Technical Support professionals. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. To learn more about DW's industry-leading video surveillance products, visit 1 – Product Sale and Support: The product has been launched and Digital Watchdog will continue to market, manufacture, and sell the product until the current model generation is replaced or discontinued. Right-click and open the Setup Menu. 2. 2. Upgrading Firmware For A VMAX DVR. Get help from Digital Watchdog’s Technical Support professionals. The File Name that you select is how the . Menu. 0. However, in the rare event of a hard drive failure, the internal storage drive may need to be replaced. In the Ai-RGUS dashboard, in the Device Manager, click the Download on-premises installer button to download the download the. 255. Click on the Pathfinder Use dropdown and select On. Please update your browser to the latest version on or before July 31, 2020. My Watchdog. ※ Contents of this user manual are protected under copyrights and computer program laws. App Compatibility. However, it is highly recommended that you contact Digital Watchdog Technical Support prior to opening the recording unit as our company policies may have changed since your last contact. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. 9262 sales@digital-watchdog. Gateway: 192. 1. To have the DVR request an IP Address from the router, click the IP Detect. 1. 4. Descargue o manual de usuario de VMAX A1 Plus e aproveite. The VMAX IP Plus and VMAX IP G4 recording units can be configured to send out email notifications through an Internet connection when specified events are detected, such as motion detection, video loss,. 2. VMAX IP Plus - Advanced Camera Management Menu. The DVR is a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. Enquire your vendor for repair. For Immediate Release . (2 pages) Network Hardware Digital Watchdog VMAX IP Quick Start Manual. 2. Troubleshooting (74) Recovery (19) Firmware Recovery (13) Factory Default (4) USB Recovery (4) Instructions (5) VMAX IP G4 (3) On This Page. DVR Digital Watchdog VMAX IP G4 DW-VG416 T16P Series User Manual. Amazon Secured Card. Troubleshooting:This section is provided to helpthe technician troubleshoot common problems encountered whileLocate and select the folder containing your . How customer reviews and ratings work See All Buying Options. 2. 7. Date Created: March 2, 2020-----Recording Errors. Unauthorized Dealer Policy. Quickly find and download information about our products, including manuals and documentation to install and get the most from. Key features include event camera group recording and complete system analysis with real-time system and network status monitoring. 1MP cameras@30fps (1080P) up to 5MP, ONVIF, 8 port PoE switch built in, HDMI, VGA, 4 Sensor Input, 1 Relay Output, 1ch Audio Output, Pathfinder Auto Port Forwarding, Event Notifications via Email, Automatic Device Discovery, Pivot Central. Replace the top cover of the unit. 1. Help Desk Software by HappyFox. How to Set Up Email Notifications for a VMAX® IP Plus-----Affected Roles: All Users Last Edit: October 11, 2023 Email Notifications. My Watchdog. For Immediate Release . If the HDD temperature is exceeding 65o C, shut down the VMAX A1 Plus and allow ample time for the unit to cool. DW-VP16xT16P supports a maximum of up to 16 remote connections with the system, including through RTSP streams. 52) VMAX® A1 Plus™ 8-channel (v1. . Get help from Digital Watchdog’s Technical Support professionals. Quickly find and. Note: If you are experiencing recording issues with your VMAX® IP Plus and do not believe that it is due to the system recording settings, check out Troubleshooting Recording Errors For A VMAX IP Plus. Sign in to filter reviews 5 total ratings, 5 with reviews There. 1. New PTZ camera support: DWC-MPTZ830XW, DWC-MPTZ336XW. By Digital Watchdog® Description The DW Mobile Witness™ app turns the camera on a supported smartphone or tablet into a surveillance camera that can be viewed and recorded with a DW Spectrum IPVMS or VMAX IP Plus™ NVR. Camera Color Control, Covert Channel, Digital Zoom in live and playback, Import and export settings Playback Functions: Calendar, Event search, Smart motion search, Thumbnail search, Timeline. Contact Digital Watchdog service; Troubleshooting; Security information; Click to enlarge image: We recommend checking out our talk threads on the Digital Watchdog VMAX 960H Flex 16-Channel DVR DW-VF960H164T, which address similar problems using connecting and setting up Digital Tape Recorders (DVRs) Digital. 20-May-2020. SSF footage. Supported/Affected Devices. Supported / Affected Devices: VMAX® Series (Legacy)I have had this reoccurring problem with all my clients on the VMAX FLEX unit and I don't know what else to try. DW Resource Library. Right click and select “Export” or “Backup” (depending on your model). Troubleshooting. Digital Watchdog's VMAX mobile viewer for iPhone, iPad, and iPod devices is a free app that allows users to connect, view, search, setup, and control Digital Watchdog's. Related Digital Watchdog VMS Apps: DW Spectrum IPVMS. Digital Watchdog's (DW) Inferior Image Quality and Analytics Tested on Feb 02, 2023. At the NVR – Open the NVR’s Setup menu and select the “Alarm” menu, then select the “Sensor” sub-menu. Enquire your vendor for repair. VMAX® A1 PLUS™ SERIES DVRS. If you're still having trouble or need more information, please call us today at (866) 446-3595. VMAX A1 Plus Series . Remove the four mounting screws that secure the hard drive to the inside of the DVR. Troubleshooting articles for the VMAX A1 Plus Series. When connecting all 16 channels through RTSP, you will not be able to access the NVR’s video feeds through the use of the system’s Web Viewer program, C3 CMS, or mobile. com Supported/Affected Devices. These recorders are designed to provide exceptional performance, ease of use, and scalability. Jason, I found the following for DVR Vmax Flex: Reset procedure is as follows, Press and hold the OK button on the remote for 45 seconds, it will beep many times, a screen will pop up and ask you to reset, select YES. 3595 : sales@digital-watchdog. If you wish to modify or create a new user, then it must use the above password requirements. Digital Watchdog’s Star-Light Plus™ technology allows cameras to continue clear surveillance in low-light environments. * Digital Watchdog VMAX Web Viewer * Digital Watchdog DW-VMAX 16 2. If the network issue was caused by a power interruption, power-cycling the NVR may re-establish network communication with the router. 1 by default. Get help from Digital Watchdog’s Technical Support professionals. This helps to connect as well as control Digital Watchdog’s CCTV cameras on PC. DW Blackjack Servers. Get help from Digital Watchdog’s Technical Support. If the HDD temperature is exceeding 65o C, shut down the VMAX IP Plus and allow ample time for the unit to cool. DVR Digital Watchdog VMAX A1 Plus DW-VA1P41T Quick Start Manual. Title Type Release Notes Version Update Date Compatibility Size; ACS v2. After logging in as the Administrator, the VMAX A1 Plus will display the Live View for all connected cameras. . 2 Software for Mac-v2. 446. Carefully place a hand on the hard drive, to hold it in place, and turn the DVR over. These applications can connect with recorders and DW Spectrum Server hardware either directly (by IP Addressing) or through DW’s Peer-to-Peer (P2P. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. Get help from Digital Watchdog’s Technical Support professionals. 22-Jun-2022. 55 MB: Download: View All Software. MORE DETAILS: Additional information about this protection plan is available within the “Product guides and documents” section. Connect External Devices Follow the diagram below to connect all necessary external devices to your DVR. net as the server. 1. VMAX 960H Flex Manual. Notifications Setup Email DVR Google Email Email Service SMTP VMAX A1 VMAX VMAX Flex VMAX 960H VMAX 480 1 of 2 DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. You are using an unsupported browser. 1. Acquire the up-to-date firmware file from the Digital Watchdog Resource Library. 2. 1 * Digital Watchdog DW-VMAX480D 8 2. My Watchdog. The manual provides detailed instructions on how to install, configure, operate and troubleshoot the NVR. 3572. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to. Use the following flowchart to troubleshoot video display issues when using the web viewer to monitor your DVR. DW Tech Support. 3595, Monday – Friday 9:00 am-8:00 pm EST. com : 4-channel PoE NVR with 5 bonus channels DW-VA1P4xT Available Models • DW-VG494P - no HDD. Get help from Digital Watchdog’s Technical Support professionals. Digital Watchdog (DW-VP123T8P) 3 Terabyte. In the event of an issue, the recording unit can be. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. It also includes the specifications, features and accessories of the NVR. Make sure that the Motion Area is mapped out to meet your specifications. DW-VC = VMAX 960H Core. 2. Right-click with the mouse and select Setup Menu. Please complete and submit a request form through the Digital. Networks are typically. give review. Stage 2 – Product End of Life (EOL): The product has been discontinued and. 264 analog cameras. Help Desk Software by HappyFox. The board. (87 pages) DVR Digital Watchdog VMAX A1 DW-VAONE 41TB User Manual. Enjoy the convenience of graphical. If you're still having trouble or need more information, please call us today at (866) 446-3595. Supported / Affected Devices: VMAX® Series (Legacy)IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2.